GET TECHNOLOGY RIGHT

Decision tool: Building a Business case for enterprise content Management

The following tool uses the same framework as the Technology Economic Impact model profiled in the Emerson process Management case study.

Target Start Date:

Need for ECM:

Indicate date that you intend to start

What capabilities are you looking for?

Goal:

Solution Requirement:

State your objective for implementation

Indicate any requirements

ESTIMATING COSTS:

Costs

Eval and selection

Internal implementation

Prof services

SW licenses and maintenance

HW costs

Ongoing operations

Total

Year 1

Year 2

Year 3

Year 4

Year 5

Total

ESTIMATING BENEFITS:

Costs

Printing and shipping savings

Operational savings

Staffing savings

Productivity gains

Lost laptop protection

Litigation preparedness

Managing e-discovery

Storage savings

Total

Year 1

Year 2

Year 3

Year 4

Year 5

Total

ESTIMATING RISK:

Risk Adjustments to Costs

List costs

Risk Scoring

Indicate

Low

Medium

High

Risk Scoring

Indicate

Low

Medium

High

Low

Most Likely

High

Risk-Adjusted

Risk Adjustments to Benefits

List benefits

Low

Most Likely

High

Risk-Adjusted

SOURCE: Forrester case studies provided by Oracle to Info World

Estimating Flexibility: This is an area that often is hard to prove from an RoI perspective, even for an active project. In this section, indicate areas of flexibility you would “like” to see with an ECM implementation.

References:

http://www.infoworld.com

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